Fequently Asked Questions
How does Astroparts deliver my order?
Astroparts normally use City Sprint courier services for most of its deliveries who provide a next day delivery service.
Insurance is Optional on next day deliveries
In the unlikley event that the delivery is delayed please phone us and we will be able to track the package for you.
Alternatively, you may elect to have same day delivery with City Sprint. The extra cost includes insurance against loss or damage.
Under what conditions can I return an Item?
Due to the fact that all products are manufactured by Astroparts upon your confirmation of any order,and then after the material is sourced,we are only able to accept returns as exchanges, for instance if a product is Faulty or arrives Damaged.
How do I Return Items?
if you need to return an item call us on 0774 3874490 or 01908 586747 or email on astroparts1 @ btinternet.com
Collections will be arranged by Astroparts, there must be someone at the address at the time you require collection.
You must return the Item within 5 working days from the delivery date and we must be informed as soon as possible after
you discover the fault or damage.
How do I Cancel an order?
Items may only be cancelled prior to acceptance of any order and the purchase of materials